
Senior Staff Product Designer building AI-native systems for high-stakes expert work at Intuit.
Designing the Platform for Human + AI Expert Work
Designing human oversight at scale
Ambient context is the binding constraint
Design lead for Intuit’s AI-native expert platform supporting TurboTax Live ($2.8B annual revenue, +36% YoY, 53% of TurboTax revenue). Define human-AI interaction models and autonomy boundaries.
The platform was adopted by partner teams to underpin QuickBooks Live services.
Led Intuit Assist for experts, contributing to $90M+ annual efficiency impact in 2025.
Used coded prototypes to move ambiguous AI concepts toward production, aligning design, PM, and engineering around a single working artifact.
2 promotions in 3.5 years.
Led design for Apple’s Culver City campus and California’s 1021 O Street State Office (home to the State Legislature and Governor’s Office; 2023 Design-Build Project of the Year).
Led design for the United Nations’ new office building in Geneva (Building H) - a pioneering timber-concrete hybrid structure.
Dean’s Merit Scholarship, 2010-2014Lewis Dales Traveling Fellowships, 2013
People’s Scholarship, 2006 - 2010Humanity Scholarship, 2006 - 2010